• Math tutors
• /
• Blog
• /
• How to cancel Varsity Tutors in 2025

How to cancel Varsity Tutors in 2025

If you are currently subscribed to Varsity Tutors, but you find that it is not improving your child’s grades, you’re most likely searching for the answers to how to cancel Varsity Tutors.

As a tutor with years of experience, I understand parents’ frustrations with learning programs that just don’t work. Here, I will be taking you through how to cancel Varsity Tutors and recommend a great alternative for your child’s learning.

Key points:

• Main reasons users may want to cancel Varsity Tutors: Many users report dissatisfaction with the value delivered compared to the price, many say their child’s grades do not improve, while others feel duped by the subscription model.
• How to cancel Varsity Tutors membership: To cancel your subscription, you will need to call or email Varsity Tutors and inform them of your intent to cancel – there is no online cancellation option.
• Good alternatives to Varsity Tutors: Brighterly is a cost-effective, high-quality alternative to Varsity Tutors. With prices starting at just  $17.4  per reading  and math class and positive feedback from parents and children, it is a reliable option for math and reading tutoring.

Can you cancel Varsity Tutors membership?

Yes, you can cancel your Varsity Tutors membership if you find that it is not working for your child. As well as the ability to cancel your Varsity Tutors membership, you can also temporarily pause your learning plan. This is useful if you are away during school holidays or you have other financial priorities.

When considering how to cancel my Varsity Tutors subscription, you might be wondering about paying a cancellation fee. There are no fees attached to pausing or reactivating your Varsity Tutors membership if you put it on hold for a period of time, however, you must give them a month’s notice to pause your membership. Additionally, if you have any unused hours in your account, you will not receive a refund for them if you choose to cancel.

How to quit Varsity Tutors?

1. Ensure you have used all your allocated hours
2. Call or email Varsity Tutors
3. Explain that you want to cancel your account
4. [Optional] Delete your Varsity Tutors account

How to cancel Varsity Tutors membership online: Details

If you’re looking for advice on how to cancel Varsity Tutors membership online, the unfortunate news is that you can’t cancel it online. There is no live chat option, either. However, here are some other options. 

Follow this step-by-step guide on how to cancel Varsity Tutors subscription and explore its alternatives after.

1. Ensure you have used all your allocated hours

Before you cancel your Varsity Tutors membership, it is important to make sure you have used all your existing hours. This is because Varsity Tutors does not issue refunds when customers cancel their learning plans.

2. Call or email Varsity Tutors

Varsity Tutors does not allow an online membership cancellation. In order to cancel your Varsity Tutors membership, you will need to either call or email the Member Services team. If you’re wondering how to cancel Varsity Tutors without calling, the answer is by emailing. However, Varsity Tutors directs people to “contact us” to cancel their subscriptions.

You can reach the team by calling or getting in touch via the email address provided on the Varsity Tutors website. For the fastest resolution, we recommend calling because email responses are slower.

3. Explain that you want to cancel your account

Explain to the Member Services Team that you would like to cancel your Varsity Tutors account. You may be asked to provide a reason, as well as account details. 

The client service agent you speak to will be able to cancel your account while you’re on the phone. If you get in touch via email, they will be able to cancel it and tell you once completed.

4. [Optional] Delete your Varsity Tutors account

If you don’t plan to use Varsity Tutors again in the future, it can be a good idea to delete Varsity Tutors account. This means that you withdraw your consent for Varsity Tutors to hold and process your personal information.

You can either delete your account on the Varsity Tutors website or its app.

How to delete Varsity Tutors account on the Varsity Tutors website:

1. Go to the Privacy Policy page on the Varsity Tutors website.
2. Select the “Your Choices Regarding Your Information” option on this page.
3. Navigate to the “Deletion or Other Request Under Applicable Privacy Laws” section and click the link to the form.
4. Fill out your form and submit.

How to delete Varsity Tutors account on the Varsity Tutors app:

1. Open the app and click on your profile picture (in the top right-hand corner of the app).
2. Click on “Account Settings”.
3. Under your profile, click “Edit”.
4. Navigate to the bottom of this section and click the “Delete Account” button.

Why you might want to cancel your Varsity Tutors membership

There are many reasons why you might want to cancel your Varsity Tutors account, including a lack of improvement in your child’s grades, high prices or poor service.

Another reason cited by people who have cancelled Varsity Tutors is issues around changing or cancelling a tutoring lesson. Some have reported losing their hours because they have rearranged a lesson. 

How to cancel Varsity Tutors Reddit reviews

You can understand why people may want to cancel Varsity Tutors by taking a look at how to cancel Varsity Tutors Reddit reviews from real users. Many parents and children have experienced issues with Varsity Tutors that have caused them to cancel. Here, I dive into some of those Varsity Tutors reviews and complaints.

Varsity Tutors complaints #1: Poor value for money and difficult to cancel

“DO NOT use Varsity tutors. You will be on a recurring membership plan that you have to call in to cancel. You also will get charged like $300-$400 a month while they pay their own tutors $15. You can get way better services at other tutoring companies.”

• FoundationKind5350, Reddit

Users have highlighted the high costs of Varsity Tutors, which are magnified when the membership is difficult to cancel. They also flagged the fact that, in comparison to the high fees, tutors receive poor pay and that the level of service does not reflect the fees.

Varsity Tutors complaints #2: No improvement in learning 

“I do not recommend this online tutoring service. The sessions were awkward, the lessons were average at best, and the overall setup just didn’t work for me.

I paid $640 for 16 hours of tutoring but only ended up using about 4 hours. In the end, I got more out of working with my college’s free tutoring center, talking to my professor, and reading the textbook on my own. All of those were free—and far more helpful.

There are a lot of features on the website, but I didn’t even bother using most of them. They didn’t add value to my learning experience.”

• Kimberly Jones, Trustpilot

This review highlights the poor value for money offered by Varsity Tutors. With the high price of $640 for 16 hours of learning, this user did not see any improvement in their learning or knowledge. This review also focuses on the fact that a difficult cancellation process is common amongst Varsity Tutors complaints.

Cancel Varsity Tutors #3: False promises around personalized curriculum

“There was zero communication from the tutor before the first session, no structured plan, and no proper assessment. They claim to be customized to your child’s needs, but provide generic content and absolutely no helpful resources. My child came out of the session more confused than before.”

• Geeta Saxena, Google Reviews

This review highlights the fact that, despite the promise of a personalized curriculum for their child, Varsity Tutors offered no tailoring to their needs. They expressed frustration that, rather than boosting their child’s learning, it seemed to have hindered it.

Varsity Tutors cancel membership #4: Lack of consideration for lesson cancellations

“I don’t usually leave reviews but I felt like I had to speak up. I was charged in April, May and June even though there were a lot of issues in the beginning and my son didn’t complete all his sessions. I asked about a credit or refund and was told I couldn’t get one. My son is six years old and has a disability. He can only handle about 30 minutes of tutoring at a time but Varsity keeps pushing one hour sessions like every child learns the same way.”

• Stephanie R, Trustpilot

This user has been left frustrated by the recommendation of a high number of tutoring hours, but no consideration from the company when they needed to reduce those hours. Instead of giving credit back to the parent or a refund, Varsity Tutors continued to charge this parent.

 

What is Varsity Tutors cancellation policy?

The Varsity Tutors cancellation policy states that once customers terminate their contract, they are no longer permitted to use its services. This answers the common question, “What is Varsity Tutors cancellation policy?”

As part of the cancellation policy agreement, users must call or send an email to cancel their membership. For dispute resolution, customers must also contact Varsity Tutors directly.

Varsity Tutors cancellation fee

There is no Varsity Tutors cancellation fee associated with cancelling your membership. However, the company states that customers who cancel are not entitled to Varsity Tutors refund of any unused hours or credits.

This means that, while you do not have to pay a fee to cancel, you may experience financial loss if you have not used up all your remaining tutoring hours.

Varsity Tutors refund policy

The Varsity Tutors refund policy states that when a user cancels their membership, they are not entitled to a refund for any unused hours or credits.

There is a Varsity Tutors 24 hour cancellation policy in place for canceling classes. This means users are also not entitled to a refund if they cancel a lesson with less than 24 hours’ notice, or if they do not use all the hours they have paid for within a given month. 

So, if you experience unforeseen circumstances that prevent your child from completing their lessons, you will not receive your hours back or a refund after paying for unused hours.

“NEVER was a monthly charge or subscription mentioned to me when I gave her my credit card. I called to resolve the very day the charge went through. Varsity Tutors told me “Nope, sorry, you signed terms to a monthly subscription can’t refund it, won’t refund it”. Pure trickery. When I initially talked to the rep, in depth, NEVER ONCE DID SHE TELL ME IT WAS A SUBSCRIPTION, it wasn’t needed and would not have been purchased. This is APPALLING. The fact that they wouldn’t understand the error in communication to me by their own rep and refund $349 that was billed “unauthorized” is absolutely unacceptable business practice.”

• Heather Bernin, Trustpilot

Users have highlighted their frustration at a lack of refund options, and this is true of all district locations. In particular, many have stated that it is not clear they have signed up for a subscription, and when they have been unexpectedly charged for this subscription, they have been unable to recoup these costs.

“Would give them no stars if I could. Salespeople are pretty pushy, signed up, and after not doing the first session, I called to get a refund, and they wouldn’t refund me. Wasn’t looking for a complete refund, just didn’t want to continue the service after the first attempt.”

• Concrete Kicks, Google Reviews

This user also highlighted the fact that they have not received a refund after an unused lesson, as well as a lack of refund after they decided the service was not the right fit for them.

“I paid $369 for help with homework Math for business for college, I never used them just once and the tutoring couldn’t help solve any homework, so I canceled the next day, they refused to give me refunds and keep charging me and will not go away even after I called wrote emails, I paid and never got any tutoring or assistance awful experience.”

• Michelle D, Google Reviews

This user highlighted the fact that not only did they not receive a refund for unused hours, but they have continued to be charged even after they actioned their Varsity Tutors cancel subscription. They have continued to pay for a service that they have not been able to use.

How to cancel a session on Varsity Tutors

If you’re looking for information on how to cancel a Varsity Tutors lesson, but not your entire subscription, I can help you with that, too. There are four simple steps to take to cancel a Varsity Tutors lesson, and you can do this online.

How to cancel a session on Varsity Tutors step by step

1. Access your online Varsity Tutors account.
2. Go to “My Schedule”.
3. Find the lesson that you need to cancel, and click on the three dots next to it.
4. Click “Remove session” to cancel this lesson.

It’s important to understand that you must cancel your session with at least 24 hours’ notice; otherwise, you will not receive your hours back in your account. If you must cancel less than 24 hours before your scheduled lesson, you will need to inform your tutor directly, and you may lose that time, with 30 minutes deducted from your account.

Conclusion: Ways to cancel Varsity Tutors

In this article, I have explained how to cancel Varsity Tutors, step by step. I have also covered other key areas, including whether or not you can get a refund for unused hours or credit, reviews from users and alternative options. I have also answered the question, “How do I deactivate my Varsity Tutors account?”

In summary, the Varsity Tutors cancel membership options are:

• To cancel Varsity Tutors, you must call or email the company – there is no option to cancel online.
• Varsity Tutors does not offer refunds for unused hours as standard, and this is set out in its cancellation policy.
• Many users cancel Varsity Tutors because of its high costs, the lack of clarity around the fact that it is a subscription service and poor value for money.
• Parents looking for a cost-effective, private math and reading tutoring platform should consider Brighterly, which offers lessons from just $17.4, free learning tools and high customer satisfaction.

If you want to see excellent progress in your child’s math or reading  skills  with improved confidence  and  better  grades,  the  best  choice is the Brighterly reading & math tutoring platform. The math program offers a STEM-focused personalized curriculum, while both reading and math tutoring are aligned to Common Core standards.

Brighterly also offers free resources in the form of math worksheets and practice test prep questions, which are also aligned with Common Core standards. 

Book your free lesson and try Brighterly out for yourself today.

Related articles

Looking for more articles around Varsity Tutors and whether it is the right option for your child? You can find more review and comparison articles below:

• Varsity Tutors Cost: Comprehensive Review [2025]
• Varsity Tutors Review: Is It Worth It?
• Wyzant vs Varsity Tutors vs Brighterly: Which Math Tutoring Service is Better? (2025)