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• Preply Reviews 2025: What You Need to Know

Preply Reviews 2025: What You Need to Know

If you’re considering Preply as an option to support your child’s learning, taking a look at Preply reviews can help you understand whether it’s the right choice. As a tutor with years of experience in improving children’s grades and confidence, I understand how important this decision is. I’ll be taking you through Preply reviews 2025, covering feedback from both students and parents, looking at how does Preply work and providing alternatives, should you decide Preply isn’t right for you.

Key points

• Platform: 8/10. Reviews on the platform are mixed. Some users say the unique functionalities are useful, but others highlight glitches that make them unusable.
• Approach to learning: 8/10. Preply doesn’t have one designated approach to learning. Instead, each tutor has their own approach and students can match themselves to the right tutor.
• User experience: 8/10. User experience may be impacted by glitches and technical difficulties, which cause issues for some users.
• Learning improvement: 8/10. There isn’t a large volume of reviews that mention learners’ progress, but there are a lot that are very complimentary about their tutors.
• Customer service: 9/10. Reviews are mostly positive on customer service, with many users stating they got quick help from the customer service team.
• Tutor pricing: 8/10. Pricing can be affordable, but because tutors set their own pricing, the better tutors can be expensive.

Overall rating: 8/10

Preply reviews: What does Preply do?

Preply is an online tutoring service that primarily offers language tutoring, including Japanese, German, French and Mandarin. However, parents can also source teachers for other subjects, including math, history, English and computer science. It also offers testing services.

If you’re wondering, “Is Preply legit?”, the answer is yes, it is a legitimate and well-known tutoring platform. 

Tutors set their own prices for lessons, meaning that more experienced tutors will be more expensive. It also offers language training to businesses.

Preply reviews from students: What are the pros of the platform? 

Benefits 

• Range of helpful in-lesson tools
• Useful reports
• Number of tutors available

Range of helpful in-lesson tools

Some users highlight the range of tools available to students during lessons with their Preply tutors in Preply language testing reviews. This includes a whiteboard, chat function and screen sharing.

Useful reports

Users have highlighted that the auto-generated reports at the end of each session are helpful; however, many would prefer the tutors, not AI, produce these. Also, user support is often not good and many customers report connectivity issues.

Number of tutors available

Users highlight that, due to the volume of tutors available, they can find a tutor that suits their needs. Many appreciate the wide variety of teaching styles and price options, making it easier to choose someone who matches their goals and budget. Learners also value the chance to study directly with native speakers, which creates a more authentic learning experience. 

Preply clearly has some useful features and a wealth of knowledgeable tutors. However, some parents or students searching for the right tutor can find it expensive and time-consuming. The technical issues on the platform also impact the user experience according to Preply student reviews, so I’m giving a rating of 8/10 stars here.

Rating: 8/10 

Preply review: The approach to learning

Because Preply is essentially a tutor marketplace, it has no defined approach to learning. Instead, it’s worth looking at how individual tutors apply certain learning methodologies. So, let’s learn more about this via Preply tutor reviews.

One Preply review on Reddit advises potential customers to consider their own learning style and match that to an individual tutor’s approach.

All tutors have a profile on the Preply website where they detail their learning methods. 

Some Preply reviews from students directly comment on their tutors’ learning approach, with this customer highlighting that their specific tutor’s approach worked well for them. The Preply review 2024 below says this approach makes their lessons more interactive and dynamic.

The fact that students can choose a tutor whose style matches theirs is a bonus. Having a range of learning approaches means that, in theory, no learner will be left out. However, I will again highlight the time-consuming nature of manually finding a tutor for parents and students, as well as the fact that tutors using their favored approach may come at a higher price. For this reason, I’m giving Preply an 8/10 for learning approach.

Rating: 8/10

How does Preply work? User experience feedback

Preply has a lot of features available on its online platform that are helpful to users. For example, tutors and students can collaborate on whiteboards, and users can also send messages via a chat function. Screen sharing is also available, so students and tutors can share content with one another.

The company has recently added AI features that produce personalized reports following a tutoring lesson. While some users have highlighted these as useful, we must be aware that AI cannot summarize students’ progress as effectively as the tutors educating them day in, day out.

Some Preply users report that, while there are many useful features on the platform (plus the ability to use on a PC or mobile), there are continual glitches that lead tutors and students to leave the platform. Instead, they use a video calling app that has none of the features users are paying for.

Other users comment that, while you can indeed access Preply lessons on a mobile device, these features may be limited. They recommend students use a desktop or laptop PC to experience all features in full.

While Preply undoubtedly offers some great features, like interactive whiteboards, chats and screen sharing, many users’ reviews on Preply highlight that sometimes they can’t access these features due to technical issues. Therefore, I’m awarding a score of 8/10 here.

Rating: 8/10

Preply reviews: Does Preply improve students’ learning?

Preply Trustpilot reviews highlight how the platform helps learners improve their skills and achieve their goals. Some learners shared that they used Preply to learn a new language and prepare for an exam, in which they excelled.

Another customer has highlighted that they found their progression in learning Arabic was good after finding a tutor through Preply. Previously, the learner had tried other methods of learning the language, but none stuck.

Many of the Preply reviews on Trustpilot focus on areas like the functionality of the platform, payment and individual tutors. Users who have fed back on their learning progress are mostly positive, but it is not often mentioned in online reviews of Preply.

It is difficult to score a system when many users who log Preply reviews on Reddit don’t specifically comment on their progress. There are many positive reviews highlighting the work of individual tutors. Therefore, I am giving a score of 8/10.

Rating: 8/10

It’s clear that Preply has beloved tutors, but there’s little evidence out there that they improve students’ grades or language acquisition. However, many Preply English learning reviews suggest it’s likely that many students will improve their learning.

Reviews of Preply: Customer service ratings

Preply’s customer service can be accessed for issues with billing or tutors. Because it acts as a tutoring marketplace, there is no account management or dedicated personalized onboarding, but all customers can contact the support line if they have a problem.

Reviews of Preply on the support side are mixed. According to the Preply app review, when customers do contact support, many state that they don’t receive responses and have to reach out via additional methods, including social media and their phone’s app store, which doesn’t offer a good experience.

One user highlighted a recent improvement in customer service, stating that the support team is dealing with issues more efficiently and accurately than they had previously.

This user shared in their Preply review that, while initial responses may be lacking in information, their overall experience with customer support is positive. They state that the team is very quick at responding to enquiries.

This user also praises the customer service team for its quick response to their requirements. When they went to cancel their subscription, the response was fast and effective.

Some users are very positive about Preply’s customer support. Users praise the efficient response times. Therefore, I’m giving Preply a 9/10 for customer support.

Rating: 9/10

There is no need for Preply to offer services like personalized onboarding or account management due to the nature of the platform. It makes up for this with fast customer service when users require additional support. 

Reviews on Preply: Tutor pricing

Preply doesn’t have a standardized set of pricing plans. Because it operates as a tutor marketplace, individual tutors set their own rates based on their experience and user ratings. This means that the most experienced and in-demand tutors are more likely to be expensive. If you’re asking, “Does Preply show tutor ratings and reviews?”, the answer is yes. And this is echoed in the Preply tutor review below.

Many of Preply’s tutors are available at a reasonable cost. The Preply cost currently ranges from $3 to $100 per 50-minute lesson.

According to Preply tutoring reviews, the flexible pricing set by individual tutors allows learners to access experienced instructors at rates that suit their needs. Therefore, I am giving this an 8/10.

Rating: 8/10

If you’re asking, “Is Preply free?”, the answer is no; however, users can get a free trial with up to three tutors.

Is Preply good in comparison to similar platforms?

When considering an online learning platform for your child, it can be useful to compare different options on the market to understand where it sits. Here, I have compared it to three online tutoring platforms. Brighterly and Varsity Tutors offer tutor matching, while Preply and Wyzant operate as tutor marketplaces.

	Preply	Brighterly	Varsity Tutors	Wyzant
Trustpilot rating	4.2/5	4.5/5	4.3	1.6
Best for	Learners of all ages	Grades 1-9	Kindergarten to high school and college	Learners of all ages
Focus	Primarily languages, but also offers math, history and other subjects	Math, reading, ELA	A range of subjects including humanities, computer engineering and languages	Lessons in less traditional courses including Photoshop, guitar and more
Standout feature	100,000 tutors available	Reading and math lessons, award-winning curriculum, math worksheets, reading worksheets, free math tests, free reading tests	AI-assisted teaching	Tutoring in less common subjects
Custom	Yes, tutor-dependent	Yes, as standard	Yes, via AI assistant	Yes, tutor-dependent
Student pays	Price depends on tutor, generally $15-$100 per lesson	From $17.3/lesson (considering 3 classes/week with an annual plan)	Approximately $70-$100 an hour	Price depends on tutor, usually starting at $15 per lesson

Preply reviews Reddit: What parents & students really think about the platform

In this article, I’ve included Preply com reviews focused on specific areas of Preply’s offering. Now, let’s take a deeper dive into what users really think about Preply.

TL;DR: Preply is praised for its high-quality tutors and user-friendly platform. When answering the question, “Is Preply good?”, the answer is that its tutors are strong, though some experiences may vary depending on individual tutors’ approaches.

Is Preply worth it? What users love

• Good tutors
• User-friendly platform
• Flexible lesson structures

“Mr. Kobby was an excellent tutor for my Year 9 daughter – he explained the concept of Economics and all the topics therein within 12 lessons very successfully. He was engaging and gave real life examples to make her understand even complicated topics.” – Santripti Vellody Manoli, Trustpilot

“Preply itself is very user-friendly—we simply selected the number of lessons per month, set consistent days and times to build a strong learning habit, and the process has been seamless.” – Sveta Timofejeva, Trustpilot

“I’ve been using Preply for a few years now while learning Spanish and I am very happy.” – Reddit

Verdict: Preply assessment center worth it or not?

In this article, I review Preply. To summarize, here are my ratings for each key area of Preply:

• Platform: 8/10.
• Approach to learning: 8/10
• User experience: 8/10
• Learning improvement: 8/10
• Customer service: 9/10
• Tutor pricing: 8/10

This gives Preply an overall rating of 8/10. 

Preply is the ideal choice if you:

✅ Are looking for a diverse range of tutors and want to choose your own tutor

✅ Want a user-friendly platform

✅ Want to master a language with high-quality tutors

Discovering Preply alternatives

If, after reading the Preply Reddit review sections, you’ve decided against Preply, there are other alternatives available. Across the Preply alternatives, Brighterly reading and math tutoring platform is one of the strongest alternatives for math and reading tutoring. 

Both Preply and Brighterly are excellent platforms that help students grow — they simply serve different types of learners. Preply is a great choice for those who want flexibility, variety of tutors, and language-learning opportunities. Brighterly, on the other hand, is especially well-suited for families looking for structured math and reading support, with qualified tutors, transparent pricing, and additional free learning resources. 

Let’s take a closer look at the key features that make Brighterly a strong choice for parents who want focused academic support:👇

Highly qualified tutors

Brighterly only hires the best of the best when it comes to ELA, reading and math tutors. Its rigorous vetting process means each tutors holds the right qualifications and has appropriate experience, making them the most suitable tutors to upskill your children. What’s more, there’s no pricing fluctuations – Brighterly’s outstanding tutors are available from just $17.3 for a reading or math class!

Brighterly’s tutor reviews speak for themselves  –  find out what parents and students say about their support.

Personalized, Common Core-aligned tutoring

Brighterly’s tutoring philosophy is based on personalization. While classroom teaching and traditional tutoring focus on educating on all topics, Brighterly tutors teach kids per to the areas of math or reading  they  struggle  with.  Its math program and reading program are aligned with the Common Core, ensuring they directly support their learning.

Free supplementary resources

As well as personalized tutoring, Brighterly offers free resources to further support kids’ learning. This includes Common Core-aligned worksheets that can be printed or used digitally. Access Brighterly’s math worksheets and reading worksheets without no sign up and start practicing.

As well as worksheets, Brighterly offers online interactive practice tests, which can help students with preparation for real school exams. Take the math practice tests and reading practice tests and find out your knowledge level.

Achieve better reading and math grades with Brighterly

Both Preply and Brighterly offer valuable learning opportunities, but while Preply shines with variety and flexibility across languages and subjects, Brighterly focuses specifically on helping kids strengthen their math and reading skills.

For families with elementary or middle-schoolers who need extra support in these areas, Brighterly provides dedicated, 1-on-1 tutoring tailored to children’s needs. A personalized curriculum delivered by highly qualified tutors means children only focus on the areas that are holding them back. 

Brighterly’s math and reading tutors are praised not only for their ability to improve kids’ grades and ensure they keep up at school, but also for boosting their confidence and self-esteem in these subjects.

Book 1st free lesson  today and see how Brighterly’s personalized approach can help your child grow in both skills and confidence.